WhatsApp Video Share Black Screen Problem | Whatsapp Black Screen Video Problem |
The black screen problem when sharing videos on WhatsApp can be quite frustrating. Here are some steps to troubleshoot and hopefully resolve the issue:
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1. Update WhatsApp
Ensure that you are using the latest version of WhatsApp. Sometimes, bugs are fixed in newer updates.
Steps:
Go to your app store (Google Play Store or Apple App Store).
Search for WhatsApp.
If an update is available, tap "Update."
2. Restart Your Phone
A simple restart can sometimes resolve many issues.
Steps:
Turn off your phone.
Wait for a few seconds, then turn it back on.
3. Check Video File Format
Ensure the video format is compatible with WhatsApp. Common formats like MP4 work best.
4. Clear WhatsApp Cache (Android)
Clearing the cache can resolve issues caused by corrupted files.
Steps:
Go to Settings.
Tap on Apps & notifications.
Find and tap on WhatsApp.
Tap on Storage & cache.
Tap Clear cache.
5. Check Storage Space
Ensure your phone has enough storage space.
Steps:
Go to Settings.
Tap on Storage.
Check available space and clear unnecessary files if needed.
6. Check Internet Connection
A weak or unstable internet connection can cause issues with video sharing.
Steps:
Ensure you are connected to a stable Wi-Fi or mobile data network.
You can also try switching between Wi-Fi and mobile data to see if the issue persists.
7. Reinstall WhatsApp
Reinstalling WhatsApp can resolve many underlying issues, but make sure to back up your chats first.
Steps:
Go to Settings - Apps & notifications - WhatsApp - Uninstall.
Reinstall WhatsApp from the app store.
Restore your chat backup if prompted.
8. Check for System Updates
Ensure your phone’s operating system is up to date.
Steps:
Go to Settings.
Tap on System or About phone.
Tap on System updates or Software update.
Install any available updates.
9. Grant Necessary Permissions
Ensure WhatsApp has the necessary permissions to access your files and camera.
Steps:
Go to Settings.
Tap on Apps & notifications.
Find and tap on WhatsApp.
Tap on Permissions.
Make sure all relevant permissions are granted (especially Storage and Camera).
10. Use WhatsApp Web
If the problem persists, try sending the video using WhatsApp Web.
Steps:
Open WhatsApp Web on your computer.
Scan the QR code with your phone.
Try sharing the video through the web interface.